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Privacy Policy

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1. Why Are You Reading This?

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  • Synverse technologies, is an international software development company, together with its affiliates and subsidiaries (collectively “Synverse technologies” or “we”), has prepared this Privacy Policy (“Policy”) to outline the online data protection practices. This Policy explains why and what information about you will be collected by Synverse technologies when you visit its websites at https://synverse.com/and relative subdomains (collectively “Websites”), and when you contact Synverse technologies by sending an email, filling in the contact form or otherwise, or when you apply for a job posted on our Website. It also describes how the information about you will be used, how you, as a data subject, can control your personal data and how to get in touch with us if you need. This Policy also explains our use of cookies.

  • Please read this Policy carefully before browsing this Website. We will process your data only as described in this Policy. Our Websites are not directed to children under the age of 16, and we do not knowingly collect personal data from children of this age group.

  • This Policy is an integral part of the Terms of Use of this Website. We might update this Policy in the future, so please make sure to read it from time to time.

  • Should you have any questions or comments as for this Policy, please contact us at info@synverse.com

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2. What Does Synverse Technologies Have To Do With Your Data?

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  • In light of the EU General Data Protection Regulation (“GDPR”), Synverse technologies is a controller and a processor of the personal data submitted through this Website and collected in other ways. Being a controller means that we are responsible for deciding how we hold and use personal information about you.

  •  Synverse technologies uses a third-party “Workable” for recruitment processing services. By submitting an online application for any vacancy placed on our Website you expressly submit your personal data, contact information, CV and any other information you choose, and agree that it will be collected and processed by both Synverse technologies and Workable. In such cases, Synverse technologies stays the data controller and Workable becomes the processor of your data.

 

3. What Data Do We Collect About You?

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We only collect information about you that is necessary for us to allow you to use our Synverse Website or contact us, and only to the extent specifically provided in this Policy.

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Information We Obtain From You

When you contact us via email or via the contact form, you provide us your name, phone number, e-mail address, communication content and data associated with the communication.

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Examples of personal data that you provide to us when applying for a vacancy are full name, e-mail, phone number, location, any other information you choose to provide in your CV or together with it. You might also choose to provide us with any other personal data, for example the personal data of a candidate for work whom you want to refer. From time to time, Synverse technologies also receives personal information about individuals from third parties around the world. This may happen if you publish your CV on the Internet on some job boards, giving them the consent to use and transmit your data, if someone recommended you for potential employment and in other similar cases. We encourage you to review the privacy policies of any third-party websites before providing your information to them.

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Information We Obtain From Your Use Of Our Websites

When you visit our Websites, we may collect the following information about you:

  •  Information about your device(s), in particular, hardware model, version of the operating system;

  •  Information about your visits to and use of this Website, including your IP address, geographical location, browser type and version, referral source, page views and Website navigation paths;

  •  cookies. For more information on the cookies being used on the Website and how you can opt out, please visit the section 7 of this Policy.

 

4. Why Do We Process Your Personal Data?

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We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the reasons we have collected and need to use your personal data for. We may process your personal data because:

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  •  You have consented to us using your personal data

  •  We need to comply with a legal obligation

  •  It is in our legitimate business interests

 

More specifically, personal data submitted to us through this website and personal data we collected from you or third parties or from public sources will be used for the purposes based on the legal grounds as follows:

Links

 

Communications, Based On Synverse Technologies Legitimate Interest, Art. 6 Para. 1 F GDPR:

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If you have contacted us via this website or otherwise, we may process your personal data to be able to answer your questions, to organize the meeting, call, or other communication. Please note that this communication may be recorded and stored by Synverse technologies representative in Synverse technologies corporate system.

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Marketing And Public Relations, Based On Your Consent, Art. 6 Para. 1 A GDPR:

  •  If you are a visitor of our website, we may, by way of cookies, process your data to carry out marketing research and to analyze the characteristics of this website visitors, to assess the impact of our marketing communication and to adjust it to the detected tendencies, to plan our future marketing activities, to prepare analytics and profiling for business intelligence, to target our advertising.

  •  If you are our subscriber, you receive or would like to receive our marketing materials, we may process the personal data you provided to us to spread promotional materials, to make announcements about additions and changes concerning our services, to send you e-mail notifications, to send you our email newsletters.

 

Recruitment

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A) Based On Your Consent, Art. 6 Para. 1 A GDPR:

If you are a potential employee, we may process your personal data to assist you with ongoing or future employment or cooperation with Synverse technologies, to enable you to submit your resume, apply for jobs online or express your interest in relocation.

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B) Based On Synverse Technologies Legitimate Interest, Art. 6 Para. 1 F GDPR:

In specific cases, and only upon the client’s request, we may show your CV to a potential client for business engagement or to current client to confirm the high level of skills of our members of staff providing the services. Also, to fulfill its compliance obligations, our client may need to check your biography more closely before providing you with the access to its protected data and facilities. Therefore, we may ask you to provide more specific information, such as tax number, work permission, citizenship, criminal background and other additional and specific background checks required by particular clients to provide you with an access to clients’ systems and premises.

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Business Relations, Based On Synverse Technologies Legitimate Interest, Art. 6 Para. 1 F GDPR:

 

If you are a representative of our current or potential client, vendor or business partner, we may process your personal data to organize the approval, processing and signing of contracts, acts, invoices and other contractual documentation; to promote our new products, works and services; to confirm the high level of our works and services; to invite you to the meetings and events or organize them; to comply with economic sanctions and export control list screening, industry standards, regulators’ requirements and other requirements related to anti-corruption, fraud prevention and anti-money laundering.

Corporate And Investor Relations, Based On Synverse Technologies Compliance Obligations, Art. 6 Para. 1 C GDPR:

  •  If you are a current or potential director or top manager of Synverse technologies, we may process your personal data to organize your participation in corporate meetings, events, business trips, to pay your remuneration, to cover related expenses, to maintain our corporate records, to make obligatory public disclosures and reports, to execute auditor’s requests, to present the company and its management during the sale process and to perform other legal obligations. We also may share this information within Synverse technologies, provide some of this data to banks, notary, payroll agencies and legal advisors with the purpose of opening of a corporate bank account or other accounts;

  •  If you are a current or potential affiliate of Synverse technologies, we may process your personal data to organize your participation in corporate meetings and events, to provide you with the meetings’ materials and our reports, to support you in execution of your rights, to make obligatory public disclosures and reports, to execute auditor’s requests and to perform other legal obligations, including anti-money laundering requirements and disclosure of beneficiaries.

 

Security, Based On Synverse Technologies Legitimate Interest, Art. 6 Para. 1 F GDPR:

  •  If you are a visitor of this website, we may process your personal data to keep this website secure, prevent fraud, protect rights and interests of Synverse technologies and third parties, protect Intellectual Property rights;

  •  If you are a visitor of our office, we may process your personal data to monitor physical access and to ensure security in our office, as well as to prevent, detect and investigate any crime, misconduct, incident or accident.

 

5. How Can We Use Your Personal Data?

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  • We may process your data by way of collecting, recording, organizing, storing, using, structuring, adapting or altering, retrieving, consulting, aligning or combining, erasing or destructing.

  •  Also, as Synverse technologies is an international company, we may disclose your data by transmission, dissemination or otherwise making available. To the extent permitted by applicable data protection laws, your personal data may be transferred between various locations of Synverse technologies and thus processed in European Economic Area and outside of it, depending on the purpose of processing. Such transfer and processing are possible only as reasonably necessary for the purposes set out in this Policy and within the scope of legitimate interest of Synverse technologies.

  •  We may disclose your personal data to some of our clients for business engagement or to confirm the high level of skills of our team members to auditors, agencies, supervisory authorities or to other external service providers on “need to know basis” to perform our contractual obligations.

 

We may also disclose your personal data:

  •  To the extent that we are required to do so by law;

  •  In connection with any ongoing or prospective legal proceedings;.

  •  In order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk..

 

6. How Can You Control Your Data?

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You, as a Data Subject, have the right to:

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Request Information

About whether we hold personal information about you, and, if so, what that information is and why we are holding or using it.

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Request Access

To your personal information. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

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Request Correction

Of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

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Request Erasure

Of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

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Object To Processing

Of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

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Object To Automated Decision-Making

Including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you.

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Request The Restriction

Of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

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Request Transfer

Of your personal information in an electronic and structured form to you or to another party. This enables you to take your data from us in an electronically useable format and to be able to transfer your data to another party in an electronically useable format.

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Withdraw Consent

You have the right to withdraw your consent to the collection, processing and transfer of your personal information for a specific purpose at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. The withdrawal of consent will not affect the lawfulness of processing based on consent prior its withdrawal.

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If you want to exercise any of these rights, please contact us at info@synverse.com. The request response time is one month.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This is another security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

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Please exercise your rights wisely and note that abuse of rights may entail your liability.

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7. How Is Your Data Retained?

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We make sure to use appropriate technical and physical security measures to protect your personal data which is transmitted, stored or otherwise processed by us, from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access.

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Your personal data is securely stored by Synverse technologies on its servers, and on the servers of the cloud-based database management services that Synverse technologies engages, such as Workable.

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We will not retain your data for longer than it is necessary to fulfil the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means. We must also consider periods for which we might need to retain personal data in order to meet our legal obligations or to deal with complaints, queries and to protect our legal rights in the event of a claim being made. When we no longer need your personal data, we will securely delete or destroy it.

We will retain information and documents, including electronic documents, containing personal data:

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  •  To the extent that we are required to do so by law

  •  If the information is relevant to any ongoing or prospective legal proceedings, and

  •  In order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk..

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8. What Are Cookies And How Do We Use Them?

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When you visit the Synverse technologies websites, Synverse technologies may place cookies and similar analytical codes (collectively, “Cookies”) on your device, browser or the webpage you are viewing, in order to personalize your experience, understand usage patterns and provide, improve, and secure the Synverse technologies websites. Cookies are simple computer files made of text. Cookies do not typically contain any information that personally identifies someone, but personal data that we store about you may be linked to the information obtained from cookies.

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Our websites use different types of Cookies for different reasons, as follows:

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Functional Cookies

These Cookies are essential to enable you to move around the Synverse technologies websites and use their features. These Cookies make sure you can view the websites and use them in a proper way. They also give you access to secured parts of the Synverse technologies websites.

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Analytical Cookies And Other Cookies

These Cookies help us improve all our websites, collect anonymous information about how visitors use our websites, collect information about the most visited pages and tell us whether and how many error messages were displayed.

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Third-Party Cookies

These Cookies help third parties to help track and manage the effectiveness of, for example, their websites, ads, number of visitors. More information about these Cookies may be available on the relevant third party’s website.

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Based on how long they are valid, the Cookies on the Synverse technologies websites may be either persistent cookies or session cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. If you want to receive more information about the cookies we use, please contact us.

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You can adjust your browser settings to delete some of our cookies or cookies set by third parties. You may also adjust your browser settings to prevent websites from setting cookies or third-party cookies altogether. If you prevent us from setting specific cookies, you may find that some functions are not available or that certain parts of the website will not load. Find out how to adjust the settings for different browsers:

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  •  Chrome

  •  Firefox

  •  Internet Explorer

 

9. Do You Have Any Questions?

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If you would like to ask something regarding this Privacy Policy, please contact us at info@synverse.com any time.

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