The uptake of Smartphones and other mobile computing devices requires new thinking for the providers of customer service. Websites, portals and eCommerce offerings which are suitable for desktop browsing need special attention when considering the form factors people prefer for everyday use.
In addition, the development of custom applications for mobile devices (i.e. Android applications and iPhone IOS development-based software) is a fertile growth area for many companies. Customized applications are significant tools as it helps to deliver enhanced customer service.